Shipping policy

Shipping Policy

At Partum Panties, we strive to deliver your order quickly and efficiently. Please review our shipping details below.

Processing & Dispatch Times

  • Orders are processed and dispatched within 1-2 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

Shipping Option Estimated Delivery Time Cost
Standard Shipping (Australia) 3-7 business days  Calculated at checkout or Free over $120
Express Shipping (Australia) 1-3 business days Calculated at checkout
New Zealand Shipping 7-14 business days Calculated at checkout
International Shipping Varies by location Calculated at checkout
  • Delivery times may vary based on location and postal service delays.
  • Tracking details will be sent via email once your order is dispatched.

Free Shipping Offer

We offer free standard shipping on all Australian orders over $120. The free shipping option will be automatically applied at checkout when your order qualifies.

Do You Ship Internationally?

Yes, we ship to select international destinations. Shipping costs and estimated delivery times will be calculated at checkout.

Lost or Delayed Parcels

If your order hasn’t arrived within the expected timeframe, please check your tracking details. If there are concerns, contact us at customerservice@partumpanites.com.au, and we’ll assist you.

Address Errors & Undeliverable Packages

  • Please ensure your shipping address is correct before placing your order. We are not responsible for parcels delivered to incorrect addresses.
  • If a package is returned to us due to an incorrect address or non-collection, additional shipping costs may apply to resend it.

If you have any further questions about shipping, feel free to contact us at customerservice@partumpanites.com.au